Investor Newsletter

December 2022

RightCrowd Joins Microsoft's Connected Workplace Partner Ecosystem to Shape the Future of Hybrid Work

Announced at Microsoft's annual Ignite Conference, RightCrowd will deliver tools necessary to help organizations with hybrid work arrangements - building on top of their new Connected Workplace Platform, Microsoft Places.

RightCrowd Locks In an Extended Services Contract with a Fortune 10 Technology Company

RightCrowd is excited to announce an exclusive services contract with a well-known Fortune 10 technology company to provide Physical Identity and Access Management services globally for all of their data centers. We look forward to continuing this successful partnership.

RightCrowd Presented our Access Analytics and Presence Control Solutions at GSO 2025

GSO 2025 is an exclusive security leadership event held in Dallas, Texas that helps to keep security practitioners apace with leading security management practices and technology advances.

Attendees gained technical insights and in-depth demonstrations of our Access Analytics and Presence Control solutions.

RightCrowd Partners with JCI

The solution integrates the unique RightCrowd Presence Control Solution with Johnson Controls’ industry-leading C•CURE Physical Access Control platform. This provides a highly effective and cost-efficient way to make building spaces smarter and address intellectual property security concerns that are critical yet often overlooked.

RightCrowd Access Analytics - Update

Since the launch of Access Analytics at ISC West in March 2022, RightCrowd has welcomed a number of new Access Analytics customers, and more are expected soon! In this quarter's newsletter issue, we want to showcase some stand-out stories from our solution that are making an impact within a few industry sectors:

A customer in financial insurance is utilizing Access Analytics to complement existing integrations for IT, HR, Security, and business-facing applications. They have a mature IDM solution, however sometimes automation and people make mistakes. Their support team utilizes Access Analytics to monitor when off-boarding from high-risk systems has been overlooked.

Physical Access is also now in hand for this international organization that runs multiple access control systems throughout its facilities. They performed their initial clean-up activity to identify which staff members had incorrect or surplus access methods for their assigned locations. Now security controllers are grateful for the daily cross-system view of their high-risk areas and the ability to see last access data alongside HR information about their cardholders 'in a single view'.

A customer in the government education sector was able to demonstrate a key control within the Australian Cyber Security Council's Restrict administrative privileges - ISM Control # 1648 on the first day of having data delivered to Access Analytics. They need to be able to analyze which of their staff has not logged into Active Directory or Azure in the past 45 days and ensure that any found accounts had been disabled. Performing this analysis directly within the source systems is manual. Access Analytics not only delivers the correlated data in seconds, but it also adds the extra benefit of incorporating data from HR into the mix, providing excellent insight into the "who" associated with the account.

Access Analytics allows customers to rapidly identify and quantify "who has what access". It delivers the first step in a best practice discipline, allowing customers immediate visibility of their Identity Governance and Administration processes, policies, and technology solutions, from day one.

To see what physical security industry luminary Ray Bernard has to say about how Access Analytics does for customers, read the latest article from Security Info Watch.

RightCrowd releases FY23 Q1 Trading Update

The company highlighted the following:

• New enterprise contracts signed during the Quarter have increased contracted Annual Recurring Revenue (ARR) on 30 September 2022 by 32% to $11.2m.
• RightCrowd continues to build a strong pipeline and announces a new partnership with Microsoft to provide solutions to support Microsoft’s vision for hybrid work and the Connected Workplace.
• The Company has been reorganized to support the anticipated resumption of revenue growth in FY23. This plan also reduces the overall cost base by more than 10% on the prior year, resulting in an acceleration along the path toward break-even.
• RightCrowd is working with external advisors to secure further sources of funding to support revenue growth activities and to provide a sufficient buffer for ongoing operations.

RightCrowd hosted an exclusive online event:

"RightCrowd: The Secret is Out!"

The objective of this online event was to enhance our company brand, raise product awareness, and ultimately build out our thought leadership program. 

In order to attract potential customers, the viewers were able to:

• Meet our leadership team
• Learn about upcoming industry insights
• Learn about our products and their latest features

RightCrowd in the News

Access Control Takes Center Stage 

With Brian Jones, CTO

RightCrowd explores the access and management of people in workplaces and addresses how physical access control software provides tangible ROI benefits in the form of added business intelligence and risk reduction.

Unaccounted-For Credentials Flying Under the Radar

With Brian Mcllravey, President & COO

In this cover story, our President and COO, Brian Mcllravey discusses how airports in the United States are addressing badging requirements, physical access audits, and the TSA’s 5% rule using innovative automation solutions.

“Groundbreaking Technology"

In an article in Security Info Watch, security industry luminary Ray Bernard, recognized by IFSEC as one of the world’s Top 30 Security Thought Leaders, describes RightCrowd’s Access Analytics as “groundbreaking technology,” the likes of which the Security industry has never seen before.

The President's Corner

with Brian Mcllravey, President & COO

Welcome to the November edition of our RightCrowd President’s Corner!

Seasons greetings from the RightCrowd Team! Wherever you are in the world, may the best of the season be upon you.  

The Company had increased its marketing efforts resulting in a solid start to Q2 with October and November seeing a lot of hot activity coming out of GSX 2022 in Atlanta. We have since closed another large deal with one of the top social media companies in the world, adding to our list of mega logos with a few more large enterprise deals set to close before Christmas. 

Enterprise deals remain our strong suit and areas we lead the market in and will continue to be our focus moving forward. We have recently reset our ICP (Ideal Customer Profile) which will help lead marketing, sales, and product activities across the remainder of F2023.  

Also, across November we recently held a Quarterly business review with our largest customer. That review was the most positive and progressive review we have had in some time. After many team and structure changes internally at RightCrowd, both the projects and partnership with this customer have improved as we continue to build additional capability around product and project delivery, with the potential for significant further investment.  

In respect to structure changes, there have been quite a few across the beginning of Q2. We have completely restructured the Professional Services team and placed directly under one leader, Lenora Thomas, VP Operations. This large team is now supported by a series of Directors and Managers operating under one unit. With the addition of new project managers in North America and promoted leaders in Australia, these changes are already having a significant impact in improved project delivery.  

We continue to expand the North American team, the simple reason being most of our customers and revenue remain in North America but our resourcing remains heavily slanted to Australia and the Philippines. Balancing out the resource team will allow for better response times, as well as tighter customer collaboration and communication. We have launched our Canadian office taking space at the newly created Catalyst Commons shared space (Catalyst Commons Where Real Work Gets Done) located in Kitchener, Ontario, Canada, one of the largest tech hubs in North America.  

One of the additions to the Canadian team is Dan Ireland taking on the role of VP Partners and Alliances. Dan has 25+ years of experience in the security industry with the bulk of that experience being in the Access Control and Identity Management industry. His industry experience and background in Partner management are a definite asset to the RightCrowd team. We expect to launch the new and revised Partner Program formally in January with a soft release coming in December. The new program will offer options for referral, reseller, and direct channel partners across our product lines.  

It is essential we continue pressing with our public relations. As a company that has customers with the largest physical access control deployments in the world where RightCrowd plays a critical role in helping them manage access across their global facilities, we remain a hidden gem. If some of the world’s largest companies trust us, then the rest of the world’s companies should too, and as such we need to continue to build our market presence.    

Work from Anywhere they say! So, there is a lot going on across RightCrowd these days as we continue to ramp up a new corporate structure, focus on closing the remaining large deals we have in the Q2 forecast, and a marketing strategy to build a strong remaining pipeline. All that is run by a group of strongly dedicated employees across Australia, the Philippines, Belgium, and North America. 

 
I am always reachable for questions, comments, and discussions, so please feel free to contact me at any point if you would like more information on anything above.  

For those celebrating the holiday season, I wish you a safe and happy holiday and all the best for the new year!!     

Brian McIlravey  

President and COO